Privacy Policy
This Website (pcscrm.com) is owned and operated by Sorensen Corporation and licensed for use by PCs for People.
For purposes of this Privacy Policy, the terms ‘pcscrm.com,’ ‘we,’ ‘us,’ and ‘our’ refer to Sorensen Corporation
in its operation of this website (the “Website”). This Privacy Policy explains how pcscrm.com collects, uses, and
protects information entered into the system by authorized users.
Section 1 – Information We Collect
When you use pcscrm.com, we may collect account details (such as login credentials), system activity (such as IP address
and access logs), and end-customer information entered by staff (such as names, addresses, eligibility documents, and order
data). We also collect payment tokens and transaction identifiers from our payment processor, Stripe. Raw payment card data
is never stored on pcscrm.com servers. If you authorize integration with Google APIs, pcscrm.com may temporarily use tokens
to access Gmail, Calendar, Tasks, or Cloud Print functions as initiated by you.
Section 2 – How We Use Information
We use information to provide and secure the pcscrm.com platform, to support order processing by licensed partners
(including PCs for People), and to maintain compliance with applicable standards such as PCI DSS. We do not sell or
market pcscrm.com data independently of these uses.
Section 3 – Disclosure of Information
We may disclose information to licensed partners for fulfillment and support, to service providers such as Stripe and
shipping carriers, and if required by law. pcscrm.com does not disclose data to third parties for marketing purposes.
Section 4 – Security
pcscrm.com uses encryption (SSL/TLS) and industry best practices to protect personal information. While no system is
100% secure, we follow PCI DSS and related standards to reduce risk.
Section 5 – Cookies
pcscrm.com uses cookies to maintain secure sessions and user preferences. Cookies are not used for advertising.
Section 6 – Data Retention
pcscrm.com retains account records, system logs, and transaction data only as long as necessary to provide services, meet legal and compliance obligations, or resolve disputes. End-customer order records are retained in accordance with partner requirements. Payment tokens and transaction identifiers are stored only for reconciliation and chargeback protection. When data is no longer required, it is securely deleted or anonymized.
Section 7 – User Rights
Authorized users may request access, correction, or deletion of their pcscrm.com account information by contacting us.
End customers should direct privacy requests to the licensed partner that collected their information (for example, PCs for People).
Section 8 – Changes
We may update this Privacy Policy from time to time. Material changes will be posted within pcscrm.com. Continued use
of the Website after changes are posted constitutes acceptance of the updated policy.
Section 9 – Contact
For questions or requests, contact info@pcscrm.com